How long are sessions? Our sessions are 55 minutes long.

How do I know if you are the right person to help me? You will have a feeling about who I am because what you have heard or read. Perhaps, we have spoken briefly on the phone. It is important to trust your own judgment.

Do I need a referral? A referral is not necessary. You can make an appointment by contacting me directly.

How do I make an appointment? Simply email me Contact@DrCarrieBailey.com or call 416-726-9945 to make an appointment. Please let me know your availability.

Do you have a wait list? Availability of appointments depends on how well our schedules match. I try to accommodate your request for an appointment as quickly as possible. Currently, I have no wait list.

What are your fees? $190.00 per session. Payments are accepted with cash, cheque or e-transfer. Debit and credit card payment is not available at this time.

Are the services covered by OHIP? Counselling is not covered by OHIP. You may have insurance coverage through your benefit package at work. You could submit your receipts for counselling as a medical expense on your income tax.

What is your cancellation and missed appointment policy? Your appointments are important to you. If you need to cancel, I trust you have a good reason. Please cancel your appointment at least 24 hrs in advance. Naturally, extenuating circumstances will be discussed if you miss an appointment. There is no charge for missed appointments. I may implement a policy at a later time, if needed.

What should I expect at my first appointment? We take some time to fill out the intake and consent to treatment forms, discuss confidentiality and payment. Most of the session is focused on discussing the issues you bring. At the end of the appointment, we will discuss our plan to continue then schedule our next appointment.

What if I am in crisis and need help after hours? I do not offer crisis appointments. If you are concerned about crises, we will develop a good safety plan during our appointments.

What if I don’t feel like I am getting the help I want? From time to time, we will discuss how your sessions are going. Reflection and evaluation are important. If our sessions are not meeting your needs, we can discuss a different approach or I can help you find a therapist who would be a better match.

Services are confidential except where disclosure is mandated. Conditions where disclosure is necessary mainly involve situations of risk and harm or legal situations. These will be discussed in your first appointment.